Devidayal Road, Mulund West, Mumbai, +91 22 31038989 24 X 7

International Patient Guide

International Patient Guide

ASSISTING YOU FOR YOUR JOURNEY TO GOOD HEALTH

Pre – Arrival Services

Diagnosis & Treatment Plan

  • Medical/ Surgical consultant coordination
  • Communication on diagnosis and suggested treatment , within 24 hrs
  • Scheduling of appointments and treatment plan

Complete Travel Assistance

  • Assistance for medical visa invitation letter
  • Guiding through the Visa procedures & formalities with documentation.
  • Guidance for choosing cheap and best airline and transit information
  • Airport to Hospital : Free pick up from the airport on arrival with Hospital transfer by ambulance or by Private SUVs, if needed
  • Arrangements for boarding / lodging in the designated city of arrival in India

Services: During Hospital Stay

Registration

  • Fast Track Registration with Indian Govt. Formalities and paperwork

Food & Accommodation

  • In-house facilities for Food & Beverages
  • International & Customized Cuisines
  • Room facilities include Luxury suites, Double accommodation room and well appointed Dormitories
  • Television
  • High Speed Internet Access.
  • Communication facilities and SIM Card
  • Room Service
  • Laundry Service, etc.

Immigration Assistance

  • Assist in FRRO- Foreign national Regional Registration Office( Arrival Formalities)

Services at Hospitals

  • Pre- surgery interaction with Senior Dr. Shyam R Mukhi
  • Post surgery visit by senior doctors, daily
  • Single Point contact desk for international Patients
  • Post Discharge follow up by International team of RMO.

Complimentary Services

  • Room stay of one attendant with patient- Complimentary
  • Translator Assistance for Non- English speaking patients
  • Local Mobile registration – all communication needs are taken care of including getting a local mobile connection
  • Daily feedback to family and friends

Services: Post Discharge

  • Assistance for Guest House & Hotel accommodation
  • Assistance in Holiday Planning, Sight Seeing & City Tour
  • Pre treatment benefits – Provision of follow up treatment through WhatsApp, Mail & Skype.